FAQs
What will you do in full video clean up & branding?
Full Video cleanup includes removing silences, fillers like umm..ahh..ooh, etc in such a manner that it doesn't break the flow of the conversation. Full video branding includes Intro Animation, Outro Animation, and Title Animations for Speaker/Host Names with titles.
What will you do in Snippet clean up & branding?
Snippet cleanup includes removing silences, fillers like umm..ahh..ooh, etc in such a manner that it doesn't break the flow of the conversation. Snippet branding includes Intro Thumbnails, Outro Animation, Title Animations for Speaker/Host Names with titles & Subtitles.
Can we submit an episode edit request for a different brand in our group of companies?
Each subscription allows for 1 brand.
How many active requests can we have?
You can have 1 active request at a time. Basically, it means we will work on 1 thing for you at a time.
How long does it take for you to deliver the output?
It typically takes us 3 business days per request.
Do we need to tell you which parts to convert into snippets?
We will go through the full video and send you clips that we feel are best but you're not just limited to those. If you want particular parts converted into snippets, you can just let us know & we'd gladly do that for you.
How many snippets will you make out of an episode?
As many as you'd like us to.
How many episodes/snippet requests can I submit in a month?
You can submit as many as you like, we will go through them one by one.
How do I share the episode video?
If you're using Riverside, just share output links with us
or we will create a shared Gdrive, you can upload the files there.
How will you share the Edited episode/snippets?
We will upload it on the shared Gdrive.
What will be the primary mode of communication?
Project will be managed entirely on Trello boards
Communication may also happen over Email
How are the payments made?
We currently accept Paypal Only
What is your refund policy?
100% money back if you’re not satisfied in 15 days
